social networks

The Facebook Face-off

The Facebook Face Off

Sean Parker, founder of Facebook, and political and policy think-tanker, Bill Galston aired their views on the merits and drawbacks of the Internet Age. The face-off took place at the 2008 Annual National Conference on Citizenship, held Monday, September 22 in Washington, DC with political advisor, Joe Trippi acting as moderator.

With approximately 24% of Americans using the internet daily, the impact this medium has on civil discourse and social behavior is a discussion that couldn’t be more relevant. The discussion was originally framed around the premise “Can Facebook Replace Face-to-Face?” in regard to civic and political involvement. Parker began the discussion by defining Facebook as a gathering place for friends, not faceless strangers. While admitting that Facebook’s origins were somewhat “frivilous” and definitely entertainment based, Parker took the occasion to mention Facebook Causes, the socially conscious arm of the social networking site. It quickly became apparent that Parker and Galston did share common ground. Both men recognized the ability of the internet and social websites to build communities among strangers and to cement relationships among friends, but common ground turned to shaky ground when Galston lamented the lack of “gatekeepers” in the media – new and old media alike. Galston raised the question of whether America would be better off if we didn’t know every detail of the lives of our political representatives, citing Franklin Roosevelt’s long-time association with Lucy Mercer as case in point.

Just as things were really starting to roll, the session ended so look for more from Bill Galston and Sean Parker on this intriguing issue.

The New Facebook Lexicon

Facebook has just released their new Lexicon tool, which allows you too look at statistics based on what Facebook users are writing on profile walls.

Currently the tool is in a test version that only has about 20 different topics to see data for, though once it is officially rolled out you will be able to search for data with any keyword.

Fortunately for those of us in the political realm, many of the provided keywords are political: McCain, Obama, Biden, Palin, Democrats, Republicans, and politics.

Here are some of the main features of the new Lexicon.

Dashboard

Facebook Lexicon Dashboard

The dashboard allows you to look at the number and percentages of posters and posts. Above is the dashboard for Obama. You can see that on the bottom it breaks down the posters into age and gender demographics. Unfortunately this data is raw and not weighted, so the data seems to always resemble Facebook's demographics as a whole.

Demographics

Facebook Lexicon Demographics

The demographics tab will allow you to see graphs of the age and gender data. Once again the fact that you can't weigh the data diminishes a lot of its potential utility.

Associations

Facebook Lexicon Associations

The associations tab shows you what other terms people use in the same wall post as the keyword. This is represented graphically using circles on an XY plot. The size of the circle represents the number of posts that included the associated keyword. The X-axis indicates whether more males or females use the two keywords together more frequently, with male being to the right and female to the left. The Y-axis shows the average age of the user making the association. I think this feature may become one of the more useful of the set, but the unweighted age data affects this as well.

Sentiment

Facebook Lexicon Sentiment

The sentiment tab shows how often the keyword is in positive or negative contexts. The algorithm/dictionary they are using for this isn't public, so I'm not sure on the specifics of how they determine the score. It is important to note that there are a lot of false positives and negatives using these algorithms. They can't determine sarcasm, so if I posted "Yeah, McCain is exactly what we need to fix the economy" sarcastically on a friend's wall, it would probably show up as positive sentiment. That being said, you are still able to get a good general idea of sentiment by looking at the trend lines. In the screen shot above you can see the compared sentiment scores for Obama and McCain over the last 14 days.

Pulse

The pulse tab shows keywords that frequently occur in the profiles of users who mentioned the topic. You can see raw numbers for interests, music, movies, TV, and books. This is definitely more useful for commercial marketers than political people, and once again raw data means that something like Harry Potter is going to be at the top of all the book lists because of its ubiquity.

Map

Facebook Lexicon Map

The map tab shows where people are talking about the selected topic(s) and allows you to compare relative popularity. Each state is colored based on how many times the topic was mentioned relative to the other topic. In the screen shot above I compared Obama and McCain. In this case Obama is mentioned more than McCain in every state. If a state mentioned McCain more than Obama it would be a shade of red.

Final Thoughts

The Facebook Lexicon might be useful for some national campaigns in the future once it opens up to all keywords, but there are some things holding it back.

As I mentioned a bunch of times before, the fact that you can't weigh data is a big weakness. What I would like to see would be to compare the data relationship to the averages of Facebook users in the United States. For example, if 50% of Facebook users have Harry Potter as a favorite book on their profile, but 58% of posters of a keyword have it listed, show the data as +8%. Conversely if only 46% listed it, show -4%. This would allow you to get a better picture of the data relationship than the raw data does.

Another thing to keep in mind is that the Lexicon only uses data from wall posts. This does not take into account status updates. I am not yet sure whether or not the final version will include comments on items in your news feed,

What are your thoughts on the Facebook Lexicon? Do you think it may be useful in the future? Share your thoughts in the comments.

McCain - Your Grandpa Who Tries Too Hard

Yet again, John McCain makes a play "for the youts." I don't know about you, but I think this video just screams "I'm relevant." The best part about it is that the embed functionality is totally busted unless you want an auto-playing loop in an ill-fitting frame on your blog.

And how's McCainspace's new "Generation 08" doing?

mccainspace

That's right, a whopping two members. To be fair, it's only been a day since the official launch, but hey, maybe it's also all the stiff competition from the College Republican's Storm Network. Or, I don't know - the real MySpace, or that FaceSpace thingum? Or maybe it's just yet another crap social network that no one wants to join. Why hop on a social network with little to no social network opportunities compared to the already robust social network you are already a part of?

Or maybe, as PEW found out in its new poll today, it's just that fewer and fewer young people are identifying as Republicans. PEW found that 37% of 18 - 29 year olds identify as Democrats, compared to just 23% who identify as Republicans. If you add in "leaners," those numbers jump to 55 to 36%.

Kind of hard to startup a social network when your brand is electoral poison.

What If? Rethinking America's coffeehouses

Bumped. --Mike

I would think that the introvert in me would love America's coffeehouses (when I use this term, I am referring to the shops that most Americans experience -- places like Starbucks, Caribou Coffee, Dunkin' Donuts). They're small, usually fairly quiet, lounging customers usually have headphones on typing on a laptop, and no one talks to you until you go get a cup of coffee or a refill. But I don't love them. Let me count the ways.

1.) When I describe them as "usually fairly quiet," that's ignoring the sound of making the lattes and smoothies which, at worst, can be severely irritating.

2.) I like being left alone to some degree, but in today's coffeehouses, I can't avoid noticing the missed storytelling opportunities. Each person has an intricately woven set of experiences that every other person in the world can learn from. Where else in society do we have the opportunity to organize these experience-based exchanges?

3.) These chain coffeehouses are usually surrounded by strip malls, big box stores and found on four lane highways. This restricts the building of any kind of community, and it deteriorates the economic health of our small town walking districts.

When I was first thinking about this topic, I consulted a book titled The Great Good Place by Ray Oldenburg. The book reviews the importance of the "third place" in our civic health, a place apart from home and work that allows us to relax and enjoy the company of others. In addition to coffeehouses, we do have other places like hair salons and taverns that serve as third places, but, as Oldenburg writes in the book, coffeehouses have always had the intellectually social side to them. Most of the chain coffeehouses that we have today do fit some of Oldenburg's "third place" characteristics.

But what if we tinkered with some things?

For example, what if the focus of the coffeehouse was not the beverage, but the conversation? What if the "coffeehouse" became a "commons"? Starbucks initially was started with its focus on the environment within the store (after realizing selling just coffee beans was a bit bland). Howard Schultz, the founder of the company, got the urge to start Starbucks when he visited the streetside Italian cafes, was impressed with their environments, and wanted to bring it back to the United States. But the difference between this idea and between Schultz's wish is the injection of interpersonal communication into this mission. This commons should be a place that welcomes everyone into the collective conversation. Oldenburg writes a bit about these qualities found in the London coffeehouses of yesteryear in his book.

In the era of its reign . . . the coffeehouse was often referred to as the Penny University. A penny was the price of admission to its store of literary and intellectual flavors. Twopence was the price of a cup of coffee; a pipe cost a penny; a newspaper was free. The coffeehouse of the seventeenth century was the precursor of the daily newspaper and home delivery of mail . . . Whether on a regular schedule or not, many Londoners dropped into the coffeehouse several times a day in order to keep abreast of the news. Customarily, the literate would read aloud from the house's newspapers, tracts, and broadsides so that the illiterate could digest the contents and discuss the issues of the day (185).

The focus definitely was centered on the dialogue. The conversation, as you read, was set up like a course (the Penny University). You got the news, but you also had the opportunity to digest it, to play with it, with other people just as interested as you. I emphasized "discuss" above because it was not enough even for the illiterate to know the news -- they were expected to discuss it too. The newspaper was free, so there was an obvious focus on substantive conversation. How much better could our society be if we had discussions about public events that happened more frequently? We'd be more educated, more prepared to perform our civic duties. And because the focus is centered on the dialogue and not the beverage, the fancy drinks of Starbucks and Caribou Coffee turn to a more quietly made coffee.

What if this outlet was more centrally located? What if it sucked more people into the plighted downtown areas many rust belt communities are stuck with? What if this "commons" served as an incentive to live in these areas? These commons could be the heart of "walking districts," the downtowns of tomorrow. With a burgeoning emphasis on green behavior, these districts could take off and restore the promise of smalltown America. Improved public dialogue and civic health could result in better school systems, as citizens become more involved in the town's institutions. Better education brings more corporations to these towns to set up shop. It also infuses energy into the town leading to entrepreneurs who are dedicated to the town's future.

I realize this is a very rough, brainstormy entry. But when we look at the "common good," I think we should start in our local communities. The "common good" can only be appreciated, targeted, and pursued when people are talking, and while we have these fancy technological tools (like this blog), the best communication continues to be face-to-face. Coincidentally, Mike offers this tidbit about Clay Shirkey's "cognitive surplus" thesis in a comment on the recent volunteerism entry. It fits in quite nicely with this discussion. This "commons" could find incentives that would enable us to get youth to take one more step and invest some of the time spent on the internet in these grounded, substantive conversations.

What do you think of this commons idea? Is there anything else we can do to reinvigorate the hearts and restore the civic health of our small communities?

MyPoliticalWorld.com: Proving My Point About Crap Social Networks

mpw header

Only five days after I wrote about how you shouldn't create your own social network, a new social network, mypoliticalworld.com, was brought to my attention.

Now, I normally don't jump to conclusions with these things. I set up an account and check out the site/features and then I make a judgment as to whether or not a site has any utility and/or potential. Unfortunately this time around when I was setting up my account something so glaring really ruined it for me: a political social network misspells the name of the Democratic Presidential nominee.

That's right, users can choose whether they support John McCain or Barrack Obama. Are you frackin' kidding me? You are billing yourself as a social network for politicos. Of all places you would expect such a site to spell Barack Obama's name correctly.

You know what feature they do have? That's right, you guessed it. It tells you the weather of your hometown. Whoopty-friggin'-do. Guess what? I was just outside. I know it is 104 degrees and hotter than hell. What relevance does that really have to a social network about politics? Were they spending time coming up with that feature instead of getting the Democratic Presidential candidate's name right?

In order to be fair I will actually address some of the "features."

You can write your own blog that is then aggregated with the other blog posts people have done. So far it appears that a good chunk of it is just people cross-posting their stuff from their other blogs so that maybe 3 more people will read it.

There is a lackluster jobs board that is just weak compared to the other political job resources out there. Here is a question. Why would a Democratic political operative search through a job list with a bunch of jobs for Republicans when they can just go to a better list with only Democratic and Progressive candidates and organizations and vice versa? The answer: they wouldn't.

There is also no way to find out if people you already know are on the site. There is no contact importer nor can you browse users. Then again, with only 500-something users, odds are none of your friends were gullible enough to sign-up for an account (yes I know the irony here).

Speaking of features, how about the forum that nobody uses? Totally sweet. I love dead forums almost as much as I love the Twitter Fail Whale.

MyPoliticalWorld is also trying to be your homepage by aggregating content through RSS feeds from HuffPo, BBC, etc. Once again, there are so many better options for this.

Look, the site is so friggen' bad that the "two young professionals" who co-founded it are ashamed to step out of anonymity. How can you start a social network where you expect people to reveal their identities and share information about themselves if you, the founders, aren't willing to do the same thing? Having a real person associated with a start-up is textbook. Unfortunately, the anonymous founders apparently lost all their textbooks while they were being very important DC political operatives. It happens, I understand, but most people would read up on this stuff before launching something. Just saying.

You know what the best part of the site is? The Rock the Vote voter registration widget on the home page. You know what is weird about it though? This network is apparently "for politicos." Most of the political operatives I have met and worked with were already registered to vote. I'm not knocking using the widget, it just seems like the best thing about the stupid site isn't relevant to its demographic.

In other words, don't even bother with this site. Seriously. I'm not kidding.

Thanks, or maybe I guess no thanks, to Sarah Burris for bringing this to my attention.

Upclose Activism

The Center for Community Change's Sally Kohn has a piece today about the passionate Millennial activism that is taking place online and the extent to which it happens off line.

We've kinda heard this complaint before with Thomas Friedman's Generation Q piece that slammed the Millennial Generation for not being disgusted enough by our contemporary world to take to the streets. In Mike's rebuttal of the piece and indeed many of us who spoke out against Friedman's uneducated assumptions, it isn't that Millennials aren't taking to the streets, indeed they are, they are just virtual streets

Kohn is bothered by the virtual part. She agrees that young people feel "deeply connected" with causes - things going on in Darfur, Tibet, you name it.... Bus she fears the online activism will "erode the community values [Millennials] seek"

"On the one hand, they have grown up with new technologies that have helped the world connect more easily; on the other hand, they have been raised alongside the rise of hyperindividualism in American culture that has isolated us from each other and the world around us...

But social movements are based on collective action. The American Revolution, the struggle against apartheid in South Africa, and every significant social change movement in between and since has relied on community organizing, building mutually responsible communities to challenge the status quo."

Kohn says that the internets are very individualistic. Seems Kohn hasn't heard of Web 2.0. I don't know about ya'll but we are collectively communicating right here on the tubes. And this blog is fed into facebook - which if you haven't seen it is this SOCIAL networking site where all these people who went to school together, work together, or associate in the same causes collectively chill together on line.

For example, Invisible Children started out just on MySpace and Facebook, living through social networking sites, this organization brought awareness and action to a cause among an age specific group of people. Now, young people are serving to help walk these children to safe houses daily, people are donating online, showing the film, and raising awareness about something no one was talking about a few years ago.

IC isn't the only one. Save Darfur is another cause that I hardly think would have the passion and power that it does today without a mobilized group of people online. If you look at online donations on Change.org or the FB Causes application you see that Save Darfur has raised $2,657 on Change with 1997 actions and $24,000 on the Causes Application on Facebook.

Young people have a lot of power and that power can take place on-line or off, each action is just as valid and just as powerful and appreciated. No one should be allowed to get away with diminishing that.

The Key of Justice

There is an interesting new site/organization called Songs in the Key of Justice that I stumbled upon today. It is a movement out of the Catholic community for teens embracing and continuing the social justice movement (seemingly lost on the new outbreak of conservative Catholics).

SIKOJ (Sik - oj? gotta rethink that acronym) encourages its participants to be active in their communities, schools, parishes, all to impact their world and make a difference. This is not a new concept for the faith based community, but so often its wrapped around an ideology and the spread of the faith that the actual social justice activism is lost.

This is a great organization for pushing activism, but it falls into the continued trap of forcing its faith as a cornerstone of its outreach.

From their "Making a Difference" section Keeping the Faith

"Keeping the faith has taken on a whole new meaning for Catholic young people in Iraq over the past two years. But these young people have more than demonstrated they are up to the challenge of the Gospel!"

Oy. Like there isn't something more important right now to Iraqi children... like... getting to the market or to school without being blown up. I'm just sayin..

There is an embedded social networking site through the website where people of faith can connect and ideally create a collective action around a social project in their community. I was the only person within 3 states around me that was not a youth minister on the SN site. Perhaps it will catch on in the catholic community...

Most times I want to reward organizations that do any kind of youth outreach at all because its a step in the right direction. And using young people to impact their world is an even greater accomplishment, but when its using them as foot soldiers for a doctrine it begins the slippery slope into that whole Jesus Camp mentality.

I still say that if you want to impact the world through social justice movements that are faith based - I would go to something a little less focused on pushing a specific faith but pushes more a solution to the disaster at hand. Save Darfur is a good one, Invisible Children is another.

Is anyone else sick of this kind of sinister approach to REAL social justice? That said, its an indicator to those of us who are on the left that the right wing is beginning to catch up to the internets... And they're doing it to reach out to young people... prepare for indoctrination!

Memorial Day Weekend Reading Material

Don't know how much I'll be posting this weekend. Playing it by ear, taking a break. Maybe do a little reading. I'm guessing y'all are doing the same. If you can't shake the political junk, this just might tide you over for the day:

  • The campaign for the presidency of the College Democrats is underway. Hopefully I'll have some College Dems blogging about the race in the coming weeks and months. - Facebook
  • Danah Boyd - self described Third Wave feminist - on why all this Hillary Sexism stuff is bull. - Apophenia
  • Democrats Work is teaming up with General Wesley Clark for a community service project in the district of a Democrat running a tight race. Go vote on where the General will "serve." More on this later in the coming days. - Democrats Work
  • Obama and "None of the Above" wins the "beer vote" this time around, according to a Rock the Vote poll. - USA Today
  • McCain's courting of youth has limits. - International Herald Tribune
  • Social Networks, Political Weapons - Washington Post
  • DNC blunts GOP microtargeting lead. - The Politico
  • I've noted this before, but these are really cool so I'll do it again. The Obama campaign has found a lot of grassroots support from graphic designers who are pumping out some awesome campaign swag. - My Barack Obama
  • The RNC is running a voter-generated video contest. Winners will air during the convention. Oh yeah, and they're still using that weirdo zombie-elephant logo. - GOP Convention 2008
  • Meanwhile, the FBI is attempting to infiltrate dangerous "vegan pot-luck" networks who could potentially disrupt the proceedings in Minneapolis-St. Paul. Seriously. - Boing Boing
  • This is awesome. Reminds me of the old-school Nintendo days. Hat tip to Josh Levy at Tech President:

Here Comes Everybody - The Power of Organizing Without Organizations

I just finished reading Here Comes Everybody: The Power or Organizing Without Organizations, the new book by Internet and social media guru Clay Shirky. It’s a quick, informative read that explores the possibilities, limits and rules of new social technologies.

In 300 pages, Shriky conveys the scope and complexity of social technologies without succumbing to the techno-utopianism, which plagues so much writing – and professional consulting – about the subject. For those paying close attention to these trends, Here Comes Everybody will serve as a good refresher course, with enough detail about network theory to satisfy your inner (or outer) nerd. For novices, Shirky’s book offers an essential introduction to how social technologies are changing the operational landscape for group action in any form.

Shirky’s thesis will be familiar to many who work in online politics, and it runs something like this: the advent of new social technologies like wikis, blogs, media sharing platforms – even email – have created “communications tools that are flexible enough to match our social capabilities.” As a result, almost all the old barriers to group action and collaboration have collapsed, leaving behind a new environment in which amateur and collective actions can rival those of professional/corporate institutions.

Under these new rules, it’s possible for a young couple in Manhattan to enlist the aid of an army of MySpace users to track down a cell-phone thief. Hundreds of independent, amateur photographers can collect and share images of a hipster event in Brooklyn that would be under-reported by the mainstream media, while amateur photographers can document disasters like the South Asian Tsunami, or the terrorist attacks on the London Underground, often outperforming the work of traditional journalistic institutions. With the aid of new technologies, the laity of the Catholic Church informed and organized itself against child abuse in the church, overcoming geographic barriers and information bottlenecks that prohibited such inter-parish coordination in the past. Hundreds of independent programmers, flung across the globe, contribute to open source software projects that compete with multinational corporations. These are just a few of the varied case studies presented by Shirky throughout the course of his book.

In these anecdotes, Shirky presents a clear picture for how social technology has transformed a range of professional and amateur practices (and blurred the lines between the two). For those looking to apply social technology to their own work, he also dives headfirst into the social theory, providing a road map illustrating the various levels of interaction and collaboration that technology has enabled, and what it takes for a social media strategy take root. This is where many – even old hands – will find the most value in the book.

Shirky makes a number of valuable insights about group formation and action that those working with social media would do well to note:

  • The “hive mind” or “collective intelligence” is mostly (though not entirely) a myth. Most content creation and sharing comes from only a few users within a community, but the participation of those users can create enough value for the community to thrive.
  • As groups scale upwards they become unmanageable and it is the smaller networks within the larger one that maintain coherence and connection amidst the larger group (what he calls the “small world theory”). These “small world” clusters work as amplifiers and filters within the larger network.
  • He notes that the old model of activism was to find those who “care a little” and get them to care more. Now, the model is to find those who “care a little,” and find small, easy ways for them to participate that are commensurate with their interest, but highly effective in the aggregate.
  • Whether in business or in politics, social technology has lowered the cost of failure to near zero, allowing new ideas that were unworkable for a rigid, hierarchical institution with limited resources to flourish or flounder on their own.

Finally, and most related to what we do here at Future Majority – Shirkly notes that technology has the greatest impact not when something new pops up, but when the new becomes ubiquitous. All of us have grown up in a world based on scarcity of resources and hierarchical institutions. Today, we are relearning the rules as we adopt these new technologies and those old rules are broken. For those coming after us, teenagers and children now, who are digital natives to this technology, these “new” rules won’t be new anymore. They’ll just be the rules. It’s then that we’ll finally begin to see the promise of these technologies fulfilled.

MTV Keeps Innovating - New Social Network and Immigration Forum

It's an MTV-packed day. I just got two items in my inbox alerting me to some more political innovation from MTV.

The first comes from Josh Levy of Tech President, who alerted me to the fact that later today MTV is set to launch Think MTV, a social networking site focused on activism and politics that will incorporate some video features similar to YouTube.

Levy notes that this may be a sign of MTV's desperation to compete against companies like FaceBook, MySpace and YouTube who are invading their market share and have probably long since eclipsed the network at the cutting edge of youth culture. I see Levy's point, and I've long been skeptical of attempts by companies and organizations to set up their own social networks, yet the Think MTV site looks pretty slick, and with their 50-state Vlogger strategy, MTV certainly will have a lot of interesting content to populate the video feeds. Right now Think MTV is only open to 14 year olds through "recent college grads" and non profits with verifiable EIN numbers. I've applied for PR "invite" to the site and will write a thorough review if I get access.

The second item to hit my inbox in the last couple hours is a press release for a forum on Immigration at Cal State University in Los Angeles. The event will be held on September 29th and will be immediately followed by the premier of True Life: I Live on the Border, a documentary about three young people on different sides of the issue.

I found MTVs contributions in 2004 to be somewhat lackluster, but they are really taking the lead this cycle in developing compelling media strategies to engage young people in both the election and more esoteric public policy discussions. I think maybe an in-depth, birdseye view of their activities is in order, as well as some digging into how this radical change in their election programming came about.

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